What is the purpose of "Comments" in Smartsheet?

The purpose of "Comments" in Smartsheet is to facilitate communication directly within tasks. This feature allows team members to engage in discussions about specific rows or tasks, ensuring that all relevant information and feedback are centralized in one place. By using comments, individuals can ask questions, provide updates, and clarify any issues related to a task without needing to switch to external communication tools. This enhances collaboration and keeps everyone informed about the progress and context of the work being done. It is particularly beneficial in project management, where clarity and immediate feedback are crucial for success.

While assigning tasks, summarizing outcomes, or tracking time are important project management functions, they do not reflect the specific role that comments play within Smartsheet. Comments are primarily intended for dialogue and information sharing rather than task assignment, outcome documentation, or time management.